Workflows
A workflow is a teammate's playbook for a specific job — "handle inbound refund requests", "follow up on stalled deals", "triage support tickets". Workflows are versioned, branchable, and edited in either a visual canvas or plain English.
This section covers the visual canvas, plain-English editing, multi-branch logic, approval-gate placement, and the workflow-vs-skill distinction.
Article in progress
The full write-up is queued — drop a note and we'll prioritize it.